Returns & Exchanges
Returns & Exchanges
We want you to love what you ordered. If something isn't right, here's how returns and exchanges work.
Return Window
You may request a return or exchange within 7 days of receiving your order.
Condition
Items must be unused, unwashed, and in their original packaging with tags attached. For hygiene reasons, beauty products (lipsticks, serums, etc.) can only be returned if unopened and unused.
How to Start a Return
- Contact us via the Contact Us page with your order number and reason for return
- We'll confirm eligibility and provide return instructions
- Once we receive and inspect the item, we'll process your refund or exchange
Refunds
Approved refunds are issued to your original payment method, or as store credit for Cash on Delivery orders, within 5-7 business days of approval.